Network Remedy Services
With the Network Remedy team, you can manage all your I.T. services under one roof. We can be your company’s Complete Outsourced I.T. Solution or you can use us to Supplement your I.T. needs from a variety of different products for a fixed monthly fee. Have you been focusing on I.T. related issues, instead of your business? Our Managed Services products will relieve your burden and allow you to redirect your time, efforts, and attention on what matters most, your business.
24/7 Monitoring
Our on-site support team monitors your systems locally. Our consultants are alerted anytime there is a potential issue detected and respond within the hour.
24/7 Networks Operations Center (NOC)
Our NOC provides remote support and allows our team to see and resolve issues off-site, giving you a proactive, effective, real-time solution for your network, as well as all end users.
Dedicated 1-800 Number
Every client is issued a dedicated (800) number for network support. Most issues are seen and resolved through our real-time monitoring and we are available to take your call 24/7 for anything you might need.
Managed Desktop/End User Support
With our Managed Desktop Service, clients enjoy the benefits of having unlimited on-site and remote support for all their PC’s for a fixed monthly fee. This allows you, the employer, to control how your employees are able to use their workstations. Set limitations and grant your employees access to whatever you choose. This will increase productivity and significantly reduce your workstations exposure to viruses and threats.
Mobile Device Management
Control how your employees use corporate issued devices. From downloads, to accessing company data and more, you can pick and choose what type of access and limitations your employees have. This will increase network security and allow you to monitor what your employees are using their devices for, reducing your networks exposure to viruses and threats.
VoIP
Phone solutions that are highly scalable and can grow as you grow. This is an affordable solution for any size business and can replace your current, overpriced, or outdated phone system. Hosted VoIP or your own in-house solution, are available and can be applied within your existing network and processes. Even outdated cabling can be upgraded to support the integration of your new VoIP solution.
Managed and Monitored Firewalls
Firewalls are proactively monitored for any viruses or intruders. Current security standards and technologies are implemented on all Network Remedy issued Firewalls with 24/7 remote support.
Managed Wi-Fi
Wireless Access points are deployed and strategically placed in clients’ offices, patios, and anywhere else an Internet connection is needed. This service is fully monitored and managed remotely by the Network Remedy experts.
Leased Wi-Fi options are available for any I.T. environment. This is a solution that will work for any client that doesn’t want to purchase Wi-Fi equipment, but have the benefits of Network Remedy’s managed and monitored Wi-Fi service.
Unlimited Server Support
Maintenance, troubleshooting, and any other form of on-site support are included in this service. You get to take advantage of both remote and on-site support, with a dedicated technician that will come out and provide unlimited support for a fixed monthly fee.