Episode 20: IT Services Defined, The Benefits of Managed Services, MSPs and The Cloud


Nate Teplow, Senior Marketing Manager at Continuum

Continuum is a backup and disaster recovery Platform for Managed Service providers. Nate is currently managing the company’s partner email operations. Nate‘s experience spans inbound marketing, content strategy, marketing communications and B2B lead generation.

He is also the host of #MSPradio a show sponsored and produced by Continuum designed to help MSPs conduct business more effectively. As a proud Miami Hurricane alumni, Nate enjoys staying active, traveling to new places and performing A/B tests.

We were excited to talk to Nate about Managed Service Providers (MSPs), the high points of 2015 as well as what we can expect for 2016. Of course, we will also discuss how The Cloud is affecting Managed Services, MSPs and the industry as a whole.

After listening to this episode you will learn:

  • Nate’s definition of The Cloud
  • How Nate got into the field of Technology
  • The benefits of utilizing a Managed Service Provider (MSP)
  • The suite of services offered by MSPs and specifically what they do
  • Practical use cases around Managed Service offerings
  • Whether or not MSPs will be needed in the future in lieu of the Cloud

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Further Reading and Resources

MSP Radio –

Continuum –

Nate Teplow –

Sales Leads Management Association (SLMA) Radio Network –

Episode 17: The Cloud People, Data Science, and Using Tech for Social Good

Jonathon Morgan, co-host of Partially Derivative

Our guest for the show this week is Jonathon Morgan, a co-host of Partially Derivative, a weekly show about Data and Beer Snobbery. He is also a Data Scientist, Product Leader and Developer of New Technologies.

“For the past 10 years I’ve delivered digital products in agency, corporate and startup environments, most recently focused on product leadership, data science and engineering. I write and speak a lot about building products and data analysis at interactive festivals, data science conferences, think tanks, and even the floor of the African Union. For fun I co-host a weekly podcast about data science and snobby beer called Partially Derivative, and every once in awhile I still find time to write a little code.

Currently I’m using network analysis and machine learning to investigate terrorist networks on social media with JM Berger, author of ISIS: State of Terror, and running technology for CrisisNET, Ushahidi’s platform for streaming crisis data. Prior to Ushahidi I was a startup CTO, Principal Technologist at Bright & Shiny, and Product Manager for a suite of AOL’s media properties — including, which regularly served over 100 million monthly page views.

Last but not least, I run Good at the Internet, a boutique interactive consultancy with clients like the SXSW Interactive and Film festivals.” ~Jonathon Morgan

After listening to this episode you will learn:

  • What the Cloud is and how it operates
  • The various benefits of moving to the Cloud
  • Why owning your own hardware is difficult and requires significant expertise
  • What scares Jonathon about The Cloud
  • How we should pay attention to the reliance on a small group of technology suppliers
  • How Open-source communities and the Maker movement help maintain a culture of openness in tech
  • How Jonathon is using data to benefit society through humanitarian focused efforts
  • How Ushahidi HQed in Nairobi is using technology to solve problems

To hear this Episode please click the links below:

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Further Reading and Resources

Partially Derivative –

Popily –

CrisisNet –

Ushahidi –

Bright and Shiny –

Metrio –

The socially responsible investing Atlantic article –


Episode 12: The Break-Fix Era, Selling SpamSoap, The Future of MSPs and IT Services

David Bryden, CEO and founder of Stonehill Technical Solutions
David is no stranger to IT both on the hardware and software side. Initially, he wrote software for Boeing but realized he was missing personal interaction and the ability to help people.
He then worked for a company that was doing hourly break-fix type of work. After this, he started a company called SpamSoap with 4 other partners which they grew, developed, and sold in 2006.
In 2007, StoneHill Technical Solutions was founded. During the process of deciding what to do, he had various people coming to me for technology guidance and advice.
David had a moment of realization – knowing he could help businesses better leverage technology for growth and success by helping provide strategy and leadership. Since then StoneHill has been awarded World’s Top 501 Managed Service Providers (MSPs) two years in a row.
David loves what he does and is excited to get out of bed every morning and help “so that others may prosper.”
After listening to this episode you will learn:
  • How David Taught Himself Basic Networking Skills
  • Why David went from Writing Software to Managed IT Services
  • The State of Email When David Started His Company
  • The Emergence of SpamSoap and its Subsequent Sale
  • The Future of MSPs and IT Services
  • Why Many Organizations Are Reticent to Make the Leap into IT
  • The Future outlook of The Cloud

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Further Reading and Resources

SpamSoap –

Stonehill Technical Solutions –

Episode 11: South Bay Foodies, Linux Engineering, Designing Microprocessors, Azure and AWS

Michael Jenkins, Linux Engineer, Host of South Bay Foodies

Today’s guest this week is Michael Jenkins, Linux Engineer and implementer of Cloud services. Michael has a BS and MS in Computer Engineering from Iowa State University. He has worked for Toyota where he managed the whole shebang, building their Cloud environment from scratch including Amazon Web Services (AWS), EC2 and S3 offerings.

In addition, Michael has utilized Azure and Rackspace among other Cloud vendors depending on the needs of the organization he works with. Today Michael works as a Linux Engineer for Advanstar and also hosts his own podcast called South Bay Foodies based out of Manhattan Beach, CA.

We will be discussing the various Cloud offerings out there, some advantages and disadvantages as well and their specific functions for organizations.

After listening to this episode you will learn:

  • How Michael learned what he knows and got to where he is
  • The Difference between an Application Engineer and Software Programmer
  • Michael’s Definition of The Cloud
  • The differences between Microsoft Azure and Amazon Web Services (AWS)
  • The uses of various platforms and how they benefit organizations
  • What excites Michael about the Cloud and its future

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Further Reading and Resource

Episode 10: The Implications of The Hillary Clinton Email Scandal, an FBI Subpeona, Platte River Networks and Datto

In this episode we explore the possibilities and implications of the Hillary Clinton Email Scandal.


Charles Weaver, CEO of the MSP Alliance


We brought back Charles Weaver, CEO of the MSP Alliance to get an industry thought leaders thoughts as well as Paul Roberts of OC Talk Radio to help peel back the layers of this multi-faceted occurrence with far reaching implications now and in the future.

We ask ourselves questions like:

  • How could this have happened?
  • Was it appropriate for a public official to receive classified email to a public email?
  • Should Platte River Networks have taken on Hillary as a client?
  • What are the proper procedures to protect oneself as a IT firm?
  • Was Platte River Networks required by law to comply with the FBI’s inquiries?
  • What are the legal, ethical and moral implications for the IT Industry moving forward?

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Further Reading and Resources

The Cloud Episode 0: Introduction to The Cloud Show + Definitions, Service and Deployment Models


Welcome to The Cloud!


The Cloud Episode 0: Introduction to The Cloud Show + Definitions, Service and Deployment Models 

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Thank you for tuning into The Cloud. We’re excited to bring you this production in an effort to increase your understanding of IT services and The Cloud. The Cloud was designed to explore all aspects of the Cloud and how it affects people, enterprises and society.

The Cloud is a series under Network Remedy Radio that originally emerged in partnership with Paul Roberts, the brains behind OC Talk Radio which is hosted in a live studio, in Costa Mesa in Orange County. He regularly steps in as a co-host of The Cloud, acting as the voice of the curious common man.

Network Remedy is the sponsor of The Cloud and was recently voted as a Top 20 Virtualization Company in Silicon Valley by CIO Review Magazine. They have 15+ years of CIO-level IT Consulting, Cloud Hosting and Managed IT Services for small to midsize business, non-profits and government agencies.


Aaron Mangal, Host of The Cloud

In this episode, which runs about 30 minutes, I am flying solo, briefly discussing basic operating terms of The Cloud while keeping things general and detailed but not overly technical.

I will expose you to the big picture concepts, definitions of the Cloud, deployment and service models as well as how it can benefit your organization. Please visit our blog at for further details and visual aids.

Thanks for reading and May the Cloud be with You!

Further Reading and Resources