IT Support for Hospitality
Seamless Technology for Unmatched Guest Experiences
In hospitality, technology should elevate service, not create obstacles. From hotel check-ins and online reservations to Wi-Fi connectivity and POS systems, every aspect of guest experience depends on reliable IT infrastructure.
At Network Remedy, we specialize in comprehensive IT solutions tailored for hotels, resorts, and restaurants. Our 24/7 support, cybersecurity protection, and performance-driven IT strategies ensure your technology runs flawlessly, allowing you to focus on delivering world-class hospitality.
Why Hospitality Businesses Trust Network Remedy
24/7 IT Support – Keep Your Business Running at All Hours
The hospitality industry operates around the clock, and so should your IT support. Whether a system crashes during a peak check-in period or your restaurant’s POS system goes down mid-service, immediate IT support is critical.
Network Remedy offers:
- Rapid-response IT helpdesk available 24/7
- On-site and remote troubleshooting for minimal disruptions
- Proactive monitoring and maintenance to prevent downtime
Our experts resolve IT issues fast, keeping your business operational and your guests satisfied.
Wi-Fi & Network Optimization – Fast, Secure, and Reliable
Slow or unreliable Wi-Fi is a dealbreaker for guests. A seamless, high-speed network isn’t just a luxury—it’s an expectation. We design and manage secure, high-performance Wi-Fi solutions to ensure smooth connectivity across your entire property.
Our Wi-Fi solutions include:
- Custom bandwidth management to prevent slow speeds
- Guest and staff network separation for security
- Ongoing monitoring to detect and resolve issues before they impact guests
With Network Remedy, you’ll provide exceptional digital experiences, from guest streaming services to smooth mobile check-ins.
POS & Booking System Support – Ensure Transactions Never Stop
Whether it’s a hotel’s property management system (PMS), a restaurant’s POS, or an online booking platform, downtime means lost revenue and frustrated customers. Our team ensures these systems stay operational without disruption.
We provide:
- 24/7 IT support for PMS, POS, and booking software
- Secure, PCI-compliant payment processing
- Cloud-based solutions for seamless, real-time data access
- System monitoring to detect performance issues early
With our proactive approach, you can process bookings, payments, and orders smoothly—every time.
Cybersecurity & Compliance – Protect Guest Data from Cyber Threats
The hospitality industry is one of the top targets for cyberattacks, handling large volumes of sensitive customer data. A single breach can cause financial loss, reputational damage, and legal complications.
Network Remedy helps you stay secure with:
- Advanced firewall and endpoint protection
- Continuous network monitoring for threats
- Regular security audits and vulnerability assessments
- Compliance with PCI DSS, GDPR, and hospitality regulations
We safeguard your business and guests, ensuring their data remains private and secure.
Cloud Solutions & Backup – Scalable and Secure Data Protection
Cloud technology allows hospitality businesses to streamline operations while enhancing security and accessibility. From cloud-based booking software to secure file storage, we tailor cloud solutions to fit your business’s unique needs.
Our cloud services include:
- Automated cloud backups to protect against data loss
- Secure remote access for your management team
- Scalable cloud infrastructure that grows with your business
With disaster recovery plans and failover solutions, your business remains resilient against unexpected outages.
IT Solutions for Every Hospitality Business
No two hospitality businesses are the same. That’s why we provide customized IT strategies for hotels, resorts, and restaurants, ensuring you receive the right solutions for your operations.
Hotel IT Support
Hotels require a mix of front desk efficiency, guest connectivity, and back-end security to operate smoothly. We support:
- Hotel management systems (PMS) like Opera, Cloudbeds, and RoomRaccoon
- Seamless Wi-Fi and networking for guests and staff
- Smart room automation and IoT integrations
- Surveillance, security, and access control solutions
- POS and mobile check-in system optimization
Restaurant IT Support
Restaurants rely on technology for order processing, reservations, and seamless service. We ensure:
- POS system reliability (Toast, Square, Clover, etc.)
- Secure online ordering and digital menu platforms
- Kitchen display system (KDS) integration
- Inventory management software support
Resort IT Solutions
Larger hospitality businesses like resorts require enterprise-grade IT infrastructure to ensure seamless connectivity across multiple facilities. We provide:
- End-to-end IT management for multi-location resorts
- Resort-wide Wi-Fi coverage and network security
- Integrated guest services technology for enhanced experiences
- Surveillance and access control management
Why Network Remedy Stands Out
Proactive IT Management - Prevent Problems Before They Happen
Most IT providers take a break-fix approach—only responding when something goes wrong. We take a proactive stance by monitoring, maintaining, and optimizing your systems before issues impact your operations.
With routine system updates, security patches, and performance tuning, we ensure your business runs efficiently 24/7.
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Custom IT Solutions - Designed for Your Unique Needs
We understand the challenges and demands of hospitality. Whether you operate a boutique hotel, a national restaurant chain, or a luxury resort, our IT strategies align with your business goals and budget.
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Fast Response Times - IT Support When You Need It
When technology fails, every second counts. Our dedicated helpdesk and on-site technicians ensure rapid response times, so IT issues never impact guest satisfaction or revenue.
Transform Your Hospitality IT with Network Remedy
Your guests expect the best. So should you. With Network Remedy’s hospitality-focused IT support, you can ensure your technology enhances your operations rather than disrupting them.
Let’s Talk IT
Ready to streamline IT management and elevate your guest experience? Contact Network Remedy today for a custom IT strategy designed for your hospitality business.
Ready to unlock your full potential?
Contact Network Remedy today. Let's discuss how we can tailor our IT solutions to fuel your industry's growth and success.
Get in touch with us
Don’t Settle For Less Get More From Your IT Partner
Call our business managed IT services department directly at (855) 736-3395 or simply fill out this form and we will get in touch with you to set up a getting-to-know-you introductory phone call.
Google Rating
5.0
Based on 83 reviews
Network Remedy IT Support & Managed IT Services Provider
5.0
Brian Arseneau
20:02 01 Mar 24
Victor Surya was extremely helpful troubleshooting some issues I was having with my laptop and coming up with the solution. He kept me in the loop with updates during the process and made sure I was up and running as soon as possible.
Melanie Davis
19:48 26 Feb 24
Ajit was extremely helpful in solving my access challenges. He also responded in a timely manner, gaining me access to my device quickly.
Tommy Eissner
20:52 20 Feb 24
The Network Remedy team, especially Victor Surya was prompt in getting to my ticket and getting me taken care of. I can always count on the Network Remedy team to be quick to respond and take care of my computer needs.
Gerald Hackett
22:12 19 Feb 24
Polite, respectful, and communicative IT support. They stayed on the issue until it was solved.
Kenny Ries
18:41 08 Feb 24
I had a great experience working with Nick from Network Remedy this morning. He was able to get me a new unit up and running within 2 hours time after my laptop went down this morning. Thanks for the help and keep up the great service. I really appreciate it.
William Nixon
14:22 08 Feb 24
Network Remedy, and specifically Vince, have been a game changed for our IT needs. They are not only quick to respond but consistently find the most effective solutions, all while being genuinely nice people to work with.
Anthony Polinski
19:05 06 Feb 24
Victor was very helpful and prompt in providing me a resolution with my problem. Appreciate their help!
Kaitlyn Plum
22:34 05 Feb 24
I've worked with Network Remedy for 3 years now, they are always quick to call when I submit a ticket. Vince is who I usually deal with and he's been able to fix every issue I've thrown at him.
Brian Wrenn
20:23 05 Feb 24
Network Remedy is the best!!! I had multiple issues that were way outside my skillset and NR's Mike Chhabra was the person for the job- very professional and was committed to customer service 100%.I am very satisfied and thankful for Network Remedy and their highly skilled staff- Especially Mike!
Jose Diaz
17:32 05 Feb 24
Ajit was quick to help me and he solved the problem quickly so I could get back to work. Thank you for your help!
Nick o
18:45 02 Feb 24
Reached out to network rem with a few issues on my computer and had them addressed within 30 minute. Always a fast response time.Thanks Victor
Dean Wilton
21:54 01 Feb 24
Great customer service from Gus and Jarod. Appreciate working with them and the NR team.
River Martin
17:51 31 Jan 24
Gus has outstanding skills and seamlessly helped get my phone and iPad operating better than before!!
jose campos
16:23 30 Jan 24
Nicholas Fotis was amazing! Was super responsive and was able to immediately assist me with my computer problems. Will be going to him every time.
Marquisa Barkley
14:47 30 Jan 24
We work with Vince. He is always patient and on call when you need him. We cant ask for a better service ! Awesome IT services!
jessie Lim
20:10 23 Jan 24
Gus of NR is great, super professional and efficient. He went out of his way and helped resolved my issues promptly. Thank you! Great & pleasant experiences.
Tim Merrell
00:05 23 Jan 24
Network remedy to the rescue again. Victor responded within minutes and fixed my audio for webex immediately. Super reliable support and very fast service. Thank you!
Danny Castillo
17:28 22 Jan 24
Network Remedy is very quick to respond within minuets every time I have an issue Vince Mehra specifically is very good at what he does and is very helpful every time I need help. I'm very appreciative of all that he does Thank You
Neka Parham
00:25 19 Jan 24
Mike Chhabra of Network Remedy is great. Whenever I call no matter what it is he is always so friendly and professional. I know that whenever I get him on the line it will be all better. Thank you Mike!
Gloria Chiang
21:13 18 Jan 24
Network Remedy IT is quick to respond to any troubleshooting requests. Their turnaround time is typically less than 24 hours. Thank you NR team! We appreciate you always getting back to us quickly and resolving our issues promptly!
Ray Soriano
19:49 18 Jan 24
I'm really glad Network Remedy assigned Sean as the IT for our company. He's very efficient and really goes out of his way to help all staff. He thoroughly explains the issues you're having with your computer which is very helpful for someone like me who is not very tech savvy :-).
Caroline Parrish
18:58 18 Jan 24
Gus was amazing. He helped me with my technical issues and made me happy.
Ana Mendoza
18:46 18 Jan 24
Network Remedy Team are always very resourceful and helpful. Huge thanks to the Naz, for always being so helping with any issues I run into. She has amazing customer service and always works well with my team.
Miti A
20:57 17 Jan 24
NazGol, I just wanted to let you know how much I appreciate your expertise. Your knowledge and experience have been invaluable to me and my team. We are grateful for your willingness to share your time and effort as needed. You’re a real asset to our team and company.Your initiative is truly outstanding!
chris sazo
18:55 14 Dec 23
Network Remedy has been so resourceful and helpful! Thanks to the whole team for helping me troubleshoot IT issues I've ran into. Special shoutout to Sean, amazing customer service and helpful!
christina ramirez
19:05 11 Dec 23
Gus helped me with my printer issue. He was great and helped me get back up and running in no time.
Tatianna Forte
19:28 05 Dec 23
Network Remedy has not only improved our company's relationship with the technology we use, it has completely innovated it. Jared worked with us, looked at our goals and helped us utilize out technology to boost our company's efficiency. Thank you for your hard work!
Lisa Britsch
20:39 04 Dec 23
Network Remedy helped me with transfer my files from my old device to my new one. They greatly helped with my workflow and extended any help I needed. They are also very well dressed! Thank you to Gus!
David Barron
22:24 29 Nov 23
Pure wizardry! Thanks for the help, a few seconds with you helped me resolve an issue that was keeping me from working efficiently. I wish I had more thumbs to put up!
katie johnston
19:55 27 Nov 23
Tony was amazing... so helpful and went above and beyond the call of duty for all my needs....
Alana Hood
18:15 20 Nov 23
I had an excellent experience with Network Remedy. Gus Fotis helped me get my issue resolved in a short amount of time. They are always very professional and responsive to any IT or electronic issues I have. I would highly recommend their IT support to any business looking for quality IT professionals. Thank you for you help Gus Fotis!I had another excellent experience with Network Remedy. Ruben helped get a laptop set up for my department. This was done so quickly and he added all the necessary software to make sure it would be ready in a couple hours! 10/10 service. Thank you for your help Ruben!I have another great experience with Gus Fotis. He helped our team find some missing files that were moved to a different shared folder on accident. We were so worried that these important documents could have been deleted but he came to the rescue and put the files back in the proper place. Great experience. Thank you!
Michal Mugrage
23:58 17 Nov 23
Network remedy provides awesome service - always responsive, always helpful!
Sonia Winland
17:42 17 Nov 23
I've been fortunate to collaborate with Network Remedy for quite some time now, and I've got to say, every interaction has been top-notch. Juan, Jared, and Jonathan have consistently brought their A-game—always professional, super helpful, and an absolute joy to work with. If you're on the lookout for stellar IT services, I wouldn't hesitate to recommend them. Huge shoutout to Juan, Jared, and Jonathan for being the ultimate partners that any Internet Provider could ask for!
Tyrell
01:10 07 Nov 23
Nick Fotis came to my home after his shift was over and installed a VPN on my computer. it was the best experience i have ever had, it does not get any better than network remedy!!! He is definetly a life saver.
Douglas Budde
20:12 01 Nov 23
We are fortunate to have partnered with Network Remedy as our IT support and service provider. Brian, Sean, Tony, Mike, Vince and Justin, to name a few, are personable and dedicated industry professionals with depth of knowledge, customer focus and a desire to exceed expectations every time. Pride in their work is evident and they see to it that the particular needs of our company and employees are understood and met completely – no loose ends or excuses. Network Remedy continues to be a valued asset to our organization and I wholeheartedly recommend their services.
Kim Chau
18:55 11 Oct 23
The IT support team is amazing. In particular, Sean Singh works fast and professional. As a loyal customer, I am very satisfied with the service.
Jose Torres
20:08 10 Oct 23
Tony Villalobos is amazing when it comes to setting up your computer and making run faster if it the computer has a 3D software CAD
Samantha Dally
19:12 28 Sep 23
Whenever I have any issue with opening a pbix file or need access to a new program or my computer screen is black, Jared is always available to help me solve the issue within just a few steps. Thanks so much for always dropping what you're doing to assist me with a smile.
Pamela Luna
18:49 07 Sep 23
Gus Fotis and Jared Gardner are extremely helpful when any problem arises. I was having a technical difficulty this morning and they were able to solve my problem and guide me through the process with patience.
Michelle Madura
16:59 02 Aug 23
We use Network Remedy for all our IT needs and they always provide fast, friendly and knowledgeable service. I especially appreciate the support from Jared. His consistent help has gotten me out of several binds.
Alyssa Bailey
17:31 26 Jul 23
Network Remedy is a great partner for our team! Whenever there's a problem, Jared and the rest of the team never leave a stone unturned to help improve our workflow. Jared is always knowledgeable, responsive, and great to talk to!
Jennifer Dickinson
22:05 23 Mar 23
Just wanted to give a shout out for Ricky! Here at Cityteam Ministries, we appreciate Ricky's knowledge, diligence, and quick response. I would give him more than the available 5 stars! He is very attentive and responsive to all of our programs here at Cityteam. Ricky, THANK YOU! We appreciate you greatly.
Timothy Miles
21:55 10 Mar 23
Jared is always easy to go to for assistance. He provides fast and excellent customer service! Our team is very satisfied with NR being our IT services provider!
Gabriel Escobar
21:32 10 Mar 23
Network Remedy is great!!!!! Jared always helps me out when my laptop is down. Always has a positive attitude, and professional.
Trudy Read
14:48 30 Jan 23
Response was speedy on a football playoff Sunday. Resolved issue and had be back up and running.
Jesten Grant
23:14 12 Jan 23
Gus was amazing! I had two stations down and he came right over and took care of both of the issues. He was very efficient and quick! Not to mention he has awesome customer service! Make sure you book your appointment today 🙂
John
00:45 09 Dec 22
Really awesome support. I popped into NR on-site and Gus dropped what he was doing to help me reinstall an application I needed. Then he checked all me info was correctly registered to my device. Another great experience working with the NR team. I usually get my remote help from Michael, and I am impressed with the prompt helpful service from all the NR team,
alex cardenas
22:03 06 Dec 22
Network Remedy is fantastic! I always receive speedy service and my issue is quickly resolved. Ruben is always happy to help with a great smile!
Jennifer Caro
18:26 29 Nov 22
This morning was having issues with my laptop and monitors, Gus was extremely helpful, took the time to assist with the issues. Thank you Gus, much appreciated!
Melody Alvarado
23:49 17 Nov 22
Ricky took the time to help set up my new work station and explain the everything to me. He was kind and patient, and took the extra time to help me find solutions to the wiring mess behind my desk. Ricky is the best!
Jordan Silveira
20:19 14 Nov 22
We have been receiving services from NR at our site for a while now . Our tech, Ricky has been such a blessing! Every ticket placed is answered promptly and we get him on site to trouble shoot immediately. Very pleased with the services we have been receiving!! 🙂
Austin Reagan
20:15 14 Nov 22
NR & Ricky V are amazing. Always helps us in our time of need. Ricky takes the time to explain and resolve any situation that comes up quickly and professionally. Dedicated to our entire team. Thank you
Nisha Kumar
16:54 01 Nov 22
Now that we have a better system to interface with our Network Remedy team, using Calendly, the overall experience with NR in our organization has vastly improved. Our onsite NR team is also quite fantastic, namely Jared. He is very personable and helpful, always going far and beyond to provide the best fix for the issue.
Ali Oswalt
16:20 25 Oct 22
NR is our IT support manager and they have always been super helpful and fast. If they can't solve the problem with a quick fix (most of the time they can, but on the rare occasion they cannot), they spend time researching and working it out until they come up with a solution that will help. The remote team is easy to communicate with and Sean E. has been incredibly helpful to have in our office a couple days a week. It has been nice to have them supporting our team & I appreciated their timely attention to any issue that may arise. I am grateful for Network Remedy!
alberto perez
18:02 10 Oct 22
Great folks and solid professionals...they know their stuff...thank you for all of your great support...Alberto V Perez
Aymee Varela
22:24 04 Oct 22
I was having some laptop issues and Gus was awesome. He took care of the issues as they arose and was very thorough and timely. Thank you Network Remedy for having such knowledgeable staff with great customer service! 5 stars for sure.
Jessica Lu
20:33 22 Sep 22
Great experience with Network Remedy. I always appreciate the promptness in responses and depth of knowledge that the team has. In particular, all of my interactions with Jared have been phenomenal. It’s so nice to have a friendly face in IT whenever I have a dumb question! Thank you Jared and Network Remedy team ✨
Bryant Law
18:26 06 Sep 22
NR has been our go to IT support for many years now and it's always been awesome working with them. Jared, Mike, Sean, Vince, and the rest of the team have always jumped at helping me even very very late into the evenings.
Desirae Schmidt
22:14 02 Sep 22
Network Remedy always comes to the rescue when we need help. I believe they're called Network Remedy because they always have the medicine to treat our computers. Thank you always for a great job and help. We appreciate you all!
Casey Towery
21:31 16 Aug 22
The Remedy Team is so approachable. Kind, Courteous, always have the answers moving swiftly though every challenge. We are so fortunate to have them in the fold every day.Thank you Remedy!
Naomi Garza
14:03 01 Aug 22
Network Remedy, has been great. They are quick to answer and figure out the issues. If they can't figure it out right away they know who to reach to in there group to get you taken care of. Jared, Javier and John have been great to work with.
Ryan Bell
23:06 27 Jul 22
Network Remedy has supported us for years and successfully guided us through many projects. They even let us borrow equipment at their own expense when our order was delayed for almost 6 months. We are lucky to have an experienced group of motivated people behind us who want to see our company thrive.
Karina Garcia
16:57 26 Jul 22
Network Remedy has been our IT company for the past 10 years, the staff is very professional with excellent customer service. we always get a fast response and issues are addressed in a timely manner, working with network remedy has been a great experience for my company and all the employees.
christine williams
19:26 21 Jul 22
They are prompt and diligent when it comes to solving my issues. Sometimes we play a little phone tag if I am in and out of meeting, but they stay persistent with calls and emails until the issue is resolved.
Tina Vaziri
01:45 19 Jul 17
This is an IT consulting and cloud hosting company. It is listed incorrectly as a computer repair company. We outsourced our entire IT department to Network Remedy and we could not be happier with our decision. Amazing team with IT expertise to help our company with all of our daily challenges. Network Remedy has also allowed our workforce to grow from the small operation we once were to over a thousand staff and still growing. They have kept in step with our rapid growth and guided us along the way with excellent recommendations and major projects across our worldwide offices. Highly recommend Network Remedy for anyone looking for a top notch IT company.
Our Location
3150 De La Cruz Blvd # 202, Santa Clara, CA 95054