Managed Services IT Prices
Should NOT Be a Secret.
See how much you can expect our full-service and ongoing IT support to cost you monthly. We have three distinct support plans to choose from based on your business needs.
Core
$175+
Per User Per Month
Managed IT
- Full Service Helpdesk
- 24x7 Support
- Emergency Response
- Unlimited On-site Support
- Support Ticketing Solution
- Asset Inventory
- Operating System Patching
- Vendor Management
- Client Success Program
- Alignment Engineering & Assessment
- Strategic Planning & Guidance
- Managed Server
- Single Loaner Emergency Servers
- Managed Office / Network
- 24x7 Network Operations Center (NOC)
- Infrastructure Monitoring
- Documentation
- ITS Managed Firewall Security Service
- Managed User - Email
No workstation
Managed Security
- Managed Security Program
- End Point Protection
- Cybersecurity
- Multi-Factor Authentication (MFA) software & project labor included for 365
- Email Anti-Spoofing
- Malicious Web Filtering / DNS Security
Managed Cloud & Infrastructure
- Email, SharePoint, & Office (M365 Bus Premium)
Additional Quote Required
- Email Spam Filtering & Sandboxing
- Email M365 Backup
- Email Data Loss Prevention (DLP)
- Email Encryption Platform (end to end)
- Data Backup / Disaster Recovery
Additional Quote Required
- Offsite Cloud Storage
- Onsite Server Virtualization
- BDR Testing & Validation
- BDR Hardware Included
- Offsite Workstation Backup
- Cloud Virtual Server
Additional Quote Required
- Cloud Storage
- Cloud Network/Bandwidth
Most Popular
Secure
$225+
Per User Per Month
Core plan features plus
Managed IT
- Full Service Helpdesk
- Third-Party Patching (Critical)
Managed Security
- Managed Security Program
- 24x7 Security Operations Center
- Threat Intelligence
- Threat Hunting
- Intrusion Detection
- Incident Response
- Cybersecurity
- Dark Web Monitoring
- End-Point Detection & Response
- Phishing Simulations
- Security Awareness Training Program
- Vulnerability Scanning (Internal & External)
- Managed Detection & Response (Network & Cloud)
Enterprise
$300+
Per User Per Month
Secure Plan Features Plus
Managed Security
- Virtual CISO
- Cybersecurity
- Cybersecurity Insurance Evaluation
- Threat Isolation and Containment
Additional Quote Required
- Application Whitelisting
- SIEM (Log collection & 1 YR Retention)
- Web Applications Single Sign On and MFA
- Privileged Access Management (PAM)
ITS Packages Comparison
Description
Core
Secure
Enterprise
| 24x7 Support | |||
| Emergency Response | |||
| Unlimited On-site Support | |||
| Support Ticketing Solution | |||
| Asset Inventory | |||
| Operating System Patching | |||
| Third Party Patching (Critical) | |||
| Vendor Management |
| Alignment Engineering & Assessment | |||
| Strategic Planning & Guidance |
| Single Loaner Emergency Servers |
| 24x7 Network Operations Center (NOC) | |||
| Infrastructure Monitoring | |||
| Equipment Recycling | Quoted | Quoted | Quoted |
| Managed User - Email only (no workstation) | Quoted | Quoted | Quoted |
| End Point Protection | |||
| 24/7 Server Uptime Test | |||
| 24x7 Security Operations Center (SOC) | |||
| Threat Intelligence | |||
| Threat Hunting | |||
| Intrusion Detection | |||
| Incident Response | |||
| Support for Forensics Company | Quoted | Quoted | Quoted |
| Virtual CISO |
| Multi-Factor Authentication (MFA) software & project labor included for 365 | |||
| Email Anti-Spoofing | |||
| Malicious Web Filtering / DNS Security | |||
| End-Point Detection & Response | |||
| Managed Detection & Response Cloud | |||
| Managed Detection & Response Network | |||
| Dark Web Monitoring | |||
| Phishing Simulations | |||
| Security Awareness Training Program | |||
| Vulnerability Scanning (Internal & External) | |||
| Cybersecurity Insurance Evaluation |
| SIEM (Log collection & 1 YR Retention) | |||
| Web Applications Single Sign On and MFA | |||
| Application Whitelisting | Quoted | ||
| Privileged Access Management (PAM) | Quoted |
| Email Spam Filtering & Sandboxing | Quoted | Quoted | Quoted |
| Email Office 365 Backup | Quoted | Quoted | Quoted |
| Email Data Loss Prevention (DLP) | Quoted | Quoted | Quoted |
| Email Encryption Platform (end to end) | Quoted | Quoted | Quoted |
| Offsite Cloud Storage | |||
| Onsite Server Virtualization | |||
| BDR Testing & Validation | |||
| BDR Hardware Included | |||
| Offsite Workstation Backup | Quoted | Quoted | Quoted |
| Cloud Storage | Quoted | Quoted | Quoted |
| Cloud Network/Bandwidth | Quoted | Quoted | Quoted |
Core
| 24x7 Support | |||
| Emergency Response | |||
| Unlimited On-site Support | |||
| Support Ticketing Solution | |||
| Asset Inventory | |||
| Operating System Patching | |||
| Third Party Patching (Critical) | |||
| Vendor Management |
| Alignment Engineering & Assessment | |||
| Strategic Planning & Guidance |
| Single Loaner Emergency Servers |
| 24x7 Network Operations Center (NOC) | |||
| Infrastructure Monitoring | |||
| Equipment Recycling | Quoted | Quoted | Quoted |
| Managed User - Email only (no workstation) | Quoted | Quoted | Quoted |
Secure
| End Point Protection | |||
| 24/7 Server Uptime Test | |||
| 24x7 Security Operations Center (SOC) | |||
| Threat Intelligence | |||
| Threat Hunting | |||
| Intrusion Detection | |||
| Incident Response | |||
| Support for Forensics Company | Quoted | Quoted | Quoted |
| Virtual CISO |
| Multi-Factor Authentication (MFA) software & project labor included for 365 | |||
| Email Anti-Spoofing | |||
| Malicious Web Filtering / DNS Security | |||
| End-Point Detection & Response | |||
| Managed Detection & Response Cloud | |||
| Managed Detection & Response Network | |||
| Dark Web Monitoring | |||
| Phishing Simulations | |||
| Security Awareness Training Program | |||
| Vulnerability Scanning (Internal & External) | |||
| Cybersecurity Insurance Evaluation |
| SIEM (Log collection & 1 YR Retention) | |||
| Web Applications Single Sign On and MFA | |||
| Application Whitelisting | Quoted | ||
| Privileged Access Management (PAM) | Quoted |
Enterprise
| Email Spam Filtering & Sandboxing | Quoted | Quoted | Quoted |
| Email Office 365 Backup | Quoted | Quoted | Quoted |
| Email Data Loss Prevention (DLP) | Quoted | Quoted | Quoted |
| Email Encryption Platform (end to end) | Quoted | Quoted | Quoted |
| Offsite Cloud Storage | |||
| Onsite Server Virtualization | |||
| BDR Testing & Validation | |||
| BDR Hardware Included | |||
| Offsite Workstation Backup | Quoted | Quoted | Quoted |
| Cloud Storage | Quoted | Quoted | Quoted |
| Cloud Network/Bandwidth | Quoted | Quoted | Quoted |
Why Choose ITS?
When you enter an IT partnership with Network Remedy, you enjoy peace of mind knowing that technology experts take care of you. We’ll help you cut IT costs and make sure that you’re comfortable with a comprehensive IT support plan that best fits the way you want to do business.
Predictable monthly costs
Plans that include everything you need
Unconditional satisfaction guarantee
See What Network Remedy Clients are Saying
“Network Remedy has been our IT company for the past 10 years, the staff is very professional with excellent customer service. we always get a fast response and issues are addressed in a timely manner, working with network remedy has been a great experience for my company."
- Alba Karina Garcia
“Network Remedy, has been great. They are quick to answer and figure out the issues. If they can't figure it out right away they know who to reach to in there group to get you taken care of. Jared, Javier and John have been great to work with..”
- Naomi Garza
FAQ
Periodic hardware failures and new or updated software are common. Although not considered maintenance, we include handling these situations alongside general maintenance, and they are included in our services.
It's important that you report any issues as soon as possible so we can help resolve them. You can either report them yourself or have your employees reach out to us directly. Either way, we'll be able to help resolve the issue quickly and efficiently. You'll never have to worry about hidden fees or unexpected charges with us.
We pride ourselves on providing excellent customer service to all industries. When you call us, you can expect a rapid, courteous response from a real person. We understand how important it is to be able to speak to someone directly when you have questions or concerns, and we will do everything we can to address your needs.
We provide support for any number of users. Our IT staff is certified in a variety of industry-leading technologies. This allows us to offer our clients a wide range of services and support. We are committed to providing our clients with the best possible service and support.
Our Office
It’s Time to Invest in the IT Service You Deserve
Are you ready to join the hundreds of organizations powering their growth with the right technology support from ITS? Arrange a call with one of our experts by filling out the form to get an instant cost estimate for your managed service solution.
Schedule Your Call
Let’s review your current technology and future options.