There's a Problem
with the Way Most IT Providers Approach Business IT Support
Stop us when this starts to sound familiar...
Don't Settle for Less
When You Need More from Your IT Partner
Network Remedy set out to solve what was then a major problem for small businesses: having difficulty keeping up with their IT needs. We noticed that large corporations often had multiple employees specializing in different aspects of the industry and realized this approach could work well also among smaller organizations who might not be able to sustain such teams, but still require help managing an oversized workload.
We provide a single resource for all of your I.T. needs.
Here is how we do it:
Dedicated account manager
With the basics of your company all under control, you can focus on more profitable ventures for your company.
Save money with predictable fees
With our flat rate IT and managed services, you’ll save cash every month that would have been otherwise used for your technology breakdowns.
Protect yourself with cybersecurity
Don’t worry about your network being down at awkward times anymore. With Network Remedy’s 24/7 monitoring, you can trust your network will be running when you need it.
The Network Remedy Team
“It’s not that we use technology, we live technology.”
With the proper level of IT services and support, there's literally nothing your business can't accomplish. That's exactly what we want for you and, at the end of the day, that's what our IT consulting and managed services are all about.
What Makes Network Remedy Solutions Different?
We Take a Personal Approach to IT Support
Clients Love Us
Customer support is our top priority. We do what we say that we are going to do while maintaining fair, transparent pricing. We even have over 96% "great" ratings with our customers.
No Onboarding Fees
It doesn’t cost anything to give our service a try. We strive to make the process as seamless and non-disruptive as possible.
All items are detailed, so it is clear what you are paying for.
Our team is well equipped to support your IT environment remotely. Local resources are available for site visits in the event of a serious issue that requires extra support.
No Long Term Contracts
You shouldn’t be locked into a provider of any kind, many of our clients have worked with us for more than 10 years, we prove ourselves with our service, each and every month.
The IT Risk Assessment
A constantly evolving checklist to ensure that client systems are as stable and consistent as they can be.
Client satisfaction and communication are key. Quarterly business reviews and client satisfaction meetings ensure services are meeting expectations.
Managed IT Support is Everything You Need "Day to Day
Some other providers don’t include things like new PC deployments and system upgrades.
Avoid the Headache of Managing Your IT Internally
Our managed IT services offerings give your business everything it needs to leverage modern technology to your advantage. No Hassle, No Hidden Costs.
At Network Remedy, we've designed our managed services offerings to give businesses like yours the benefits of having your own in-house IT department - at a fraction of the cost and with none of the headaches that normally come with it. Everything you require to leverage modern technology to your advantage - from help desk support to vendor management, backups to disaster recovery - is all provided with a fixed, predictable monthly cost.
Need help with an upcoming project? Let’s work together to get it done on time and on budget.
At Network Remedy, we understand you need dependable support you can turn to - not someone who you have difficulty even getting on the phone. We offer a wide range of project and consulting services for you to choose from, whether you're looking for a major infrastructure upgrade, strategic IT planning or something far smaller in scale, we've got the experience and expertise to help.
Periodic hardware failures and new or updated software are common. Although not considered maintenance, we include handling these situations alongside general maintenance, and they are included in our services.
It's important that you report any issues as soon as possible so we can help resolve them. You can either report them yourself or have your employees reach out to us directly. Either way, we'll be able to help resolve the issue quickly and efficiently. You'll never have to worry about hidden fees or unexpected charges with us.
We pride ourselves on providing excellent customer service. When you call us, you can expect a rapid, courteous response from a real person. We understand how important it is to be able to speak to someone directly when you have questions or concerns, and we will do everything we can to address your needs.
Our IT staff is also certified in a variety of industry-leading technologies. This allows us to offer our clients a wide range of services and support. We are committed to providing our clients with the best possible service and support.
As a leading provider of proactive cybersecurity solutions, we are committed to helping our clients stay one step ahead of the latest threats. Our comprehensive monitoring and detection capabilities provide early warning of potential attacks, allowing our clients to take preventive action before it is too late.
In addition to our proactive monitoring solutions, we also offer a full range of vulnerability scans, intrusion detection, and network security services. Our team of security experts are constantly monitoring the latest threats and developments in the cybersecurity landscape, so you can be confident that your business is always protected.