We’ve never been known as big talkers – and we think that’s a good thing.
At Network Remedy, we prefer to let results speak for us.
“Network Remedy has been our IT company for the past 10 years, the staff is very professional with excellent customer service. we always get a fast response and issues are addressed in a timely manner, working with network remedy has been a great experience for my company.”
- Alba Karina Garcia
“Network Remedy, has been great. They are quick to answer and figure out the issues. If they can't figure it out right away they know who to reach to in there group to get you taken care of. Jared, Javier and John have been great to work with..”
- Naomi Garza
“Network Remedy always comes to the rescue when we need help. I believe they're called Network Remedy because they always have the medicine to treat our computers. Thank you always for a great job and help. We appreciate you all!”
- Desirae Schmidt
There's a Problem
with the Way Most IT Providers Approach Business IT Support
Stop us when this starts to sound familiar...
Don't Settle for Less
When You Need More from Your IT Partner
Network Remedy set out to solve what was then a major problem for small businesses: having difficulty keeping up with their IT needs. We noticed that large corporations often had multiple employees specializing in different aspects of the industry and realized this approach could work well also among smaller organizations who might not be able to sustain such teams, but still require help managing an oversized workload.
We provide a single resource for all of your I.T. needs.
Here is how we do it:
Dedicated account manager
With the basics of your company all under control, you can focus on more profitable ventures for your company.
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Save money with predictable fees
With our flat rate IT and managed services, you’ll save cash every month that would have been otherwise used for your technology breakdowns.
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Protect yourself with cybersecurity
Don’t worry about your network being down at awkward times anymore. With Network Remedy’s 24/7 monitoring, you can trust your network will be running when youneed it.
The Network Remedy Team
“It’s not that we use technology, we live technology.”
With the proper level of IT services and support, there's literally nothing your business can't accomplish. That's exactly what we want for you and, at the end of the day, that's what our IT consulting and managed services are all about.
Getting started is easy. Give us a call at 855-736-3395 or complete the form below, and we will get in touch with you to set up an introductory phone call.
How Can We Help?
Fill in our quick form
We’ll schedule an introductory phone call.
We’ll take the time to listen and plan the next steps.
What Makes Network Remedy Solutions Different?
We Take a Personal Approach to IT Support
Clients Love Us
Customer support is our top priority. We do what we say that we are going to do while maintaining fair, transparent pricing. We even have over 96% "great" ratings with our customers.
No Onboarding Fees
It doesn’t cost anything to give our service a try. We strive to make the process as seamless and non-disruptive as possible.
Transparent Billing
All items are detailed, so it is clear what you are paying for.
Availability
Our team is well equipped to support your IT environment remotely. Local resources are available for site visits in the event of a serious issue that requires extra support.
No Long Term Contracts
You shouldn’t be locked into a provider of any kind, many of our clients have worked with us for more than 10 years, we prove ourselves with our service, each and every month.
The IT Risk Assessment
A constantly evolving checklist to ensure that client systems are as stable and consistent as they can be.
Communication
Client satisfaction and communication are key. Quarterly business reviews and client satisfaction meetings ensure services are meeting expectations.
Managed IT Support is Everything You Need "Day to Day
Some other providers don’t include things like new PC deployments and system upgrades.
See What Network Remedy Clients are Saying
“Network Remedy has supported us for years and successfully guided us through many projects. They even let us borrow equipment at their own expense when our order was delayed for almost 6 months. We are lucky to have an experienced group of motivated people behind us who want to see our company thrive.”
- Ryan Bell
“Great experience with Network Remedy. I always appreciate the promptness in responses and depth of knowledge that the team has. In particular, all of my interactions with Jared have been phenomenal. It’s so nice to have a friendly face in IT whenever I have a dumb question! Thank you Jared and Network Remedy team”
- Jessica Lu
Avoid the Headache of Managing Your IT Internally
Managed IT
Our managed IT services offerings give your business everything it needs to leverage modern technology to your advantage. No Hassle, No Hidden Costs.
At Network Remedy, we've designed our managed services offerings to give businesses like yours the benefits of having your own in-house IT department - at a fraction of the cost and with none of the headaches that normally come with it. Everything you require to leverage modern technology to your advantage - from help desk support to vendor management, backups to disaster recovery - is all provided with a fixed, predictable monthly cost.
IT Projects
Need help with an upcoming project? Let’s work together to get it done on time and on budget.
At Network Remedy, we understand you need dependable support you can turn to - not someone who you have difficulty even getting on the phone. We offer a wide range of project and consulting services for you to choose from, whether you're looking for a major infrastructure upgrade, strategic IT planning or something far smaller in scale, we've got the experience and expertise to help.
FAQ
Periodic hardware failures and new or updated software are common. Although not considered maintenance, we include handling these situations alongside general maintenance, and they are included in our services.
It's important that you report any issues as soon as possible so we can help resolve them. You can either report them yourself or have your employees reach out to us directly. Either way, we'll be able to help resolve the issue quickly and efficiently. You'll never have to worry about hidden fees or unexpected charges with us.
We pride ourselves on providing excellent customer service. When you call us, you can expect a rapid, courteous response from a real person. We understand how important it is to be able to speak to someone directly when you have questions or concerns, and we will do everything we can to address your needs.
Our IT staff is also certified in a variety of industry-leading technologies. This allows us to offer our clients a wide range of services and support. We are committed to providing our clients with the best possible service and support.
As a leading provider of proactive cybersecurity solutions, we are committed to helping our clients stay one step ahead of the latest threats. Our comprehensive monitoring and detection capabilities provide early warning of potential attacks, allowing our clients to take preventive action before it is too late.
In addition to our proactive monitoring solutions, we also offer a full range of vulnerability scans, intrusion detection, and network security services. Our team of security experts are constantly monitoring the latest threats and developments in the cybersecurity landscape, so you can be confident that your business is always protected.
