Responsive. Fair. Transparent. Friendly.

IT Support, IT Security & Managed IT Services

Customer support team trained to help first and follow through

Flexible IT service & IT support offerings to meet your business needs

Never worry about extensive downtime with our 24/7 monitoring

Google Rating
5.0
Based on 83 reviews
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Streamlined IT
Support Solutions

Experience the peace of mind that comes with reliable IT support. We've designed our services to provide you with the expertise and support you need to keep your business running smoothly and securely.

We provide a single resource for all of your I.T. support needs.

Here is how we do it:

Dedicated account manager

Save money with predictable fees

Protect yourself with cybersecurity

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There's a Problem with the Way Most IT Providers Approach Business IT Support

Stop us when this starts to sound familiar...
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It's clear that your IT provider doesn't care about deadlines

The risk of losing work because something happens to take away access is greater when you're working on a deadline.

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Your IT support provider has no interest in your long-term success

The people who provide you with technology often have less interest in your success than the ones running it.

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Your company's IT support needs are being ignored

With so much on your plate, don’t you think it's time to find an IT support provider who will take care of all this for you?

Schedule an Appointment Today

What Makes Network Remedy Solutions Different?

We Take a Personal Approach to IT Support
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Clients Love Us

Customer support is our top priority. We do what we say that we are going to do while maintaining fair, transparent pricing. We even have over 96% "great" ratings with our customers.

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No Long Term Contracts

You shouldn’t be locked into a provider of any kind, many of our clients have worked with us for more than 10 years, we prove ourselves with our service, each and every month.

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Transparent Billing

Our billing is straightforward and easy to understand. Each item is detailed clearly, giving you full visibility into what you’re paying for and ensuring there are no surprises.

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The IT Risk Assessment

We use a dynamic, ever-evolving checklist designed to assess risks and ensure your systems remain stable, consistent, and secure. This proactive approach helps avoid potential issues before they arise.

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Availability

Our team is well equipped to support your IT environment remotely. Local resources are available for site visits in the event of a serious issue that requires extra support.

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Managed IT Support

We take care of everything you need for daily IT operations. From new PC deployments to system upgrades, we ensure your business stays productive and up-to-date without extra costs.

Customized IT Solutions For Every Industry

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Architecture and Design

Providing seamless IT solutions that enhance design workflows and secure project data.

Automotive
Automotive

Supporting digital transformation and efficient operations for automotive businesses through tailored IT services.

Biotechnology
Biotechnology

Delivering advanced IT infrastructure to support cutting-edge research and regulatory compliance.

we help

How can we help?

Call our business managed IT services department directly at (855) 736-3395 or simply fill out this form and we will get in touch with you to set up a getting-to-know-you introductory phone call.

Avoid the Headache of Managing Your IT Internally

Managed IT

Our managed IT services offerings give your business everything it needs to leverage modern technology to your advantage. No Hassle, No Hidden Costs.

At Network Remedy, we've designed our managed services offerings to give businesses like yours the benefits of having your own in-house IT department - at a fraction of the cost and with none of the headaches that normally come with it. Everything you require to leverage modern technology to your advantage - from help desk support to vendor management, backups to disaster recovery - is all provided with a fixed, predictable monthly cost.

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IT Projects

Need help with an upcoming project? Let’s work together to get it done on time and on budget.

At Network Remedy, we understand you need dependable support you can turn to - not someone who you have difficulty even getting on the phone. We offer a wide range of project and consulting services for you to choose from, whether you're looking for a major infrastructure upgrade, strategic IT planning or something far smaller in scale, we've got the experience and expertise to help.

Our Experience is Your Advantage

Hear what our incredible customers have to say!

Network Remedy IT Support & Managed IT Services Provider
5.0
Based on 83 reviews
Brian Arseneau
Brian Arseneau
20:02 01 Mar 24
Victor Surya was extremely helpful troubleshooting some issues I was having with my laptop and coming up with the solution. He kept me in the loop with updates during the process and made sure I was up and running as soon as possible.
Melanie Davis
Melanie Davis
19:48 26 Feb 24
Ajit was extremely helpful in solving my access challenges. He also responded in a timely manner, gaining me access to my device quickly.
Tommy Eissner
Tommy Eissner
20:52 20 Feb 24
The Network Remedy team, especially Victor Surya was prompt in getting to my ticket and getting me taken care of. I can always count on the Network Remedy team to be quick to respond and take care of my computer needs.
william huang
william huang
20:10 20 Feb 24
Victor Surya helped me. That was great help.
Gerald Hackett
Gerald Hackett
22:12 19 Feb 24
Polite, respectful, and communicative IT support. They stayed on the issue until it was solved.
Honili Sema
Honili Sema
19:20 15 Feb 24
Peggy Williams
Peggy Williams
20:21 14 Feb 24
Fast and reliable!!!!
Jordan Kroen
Jordan Kroen
21:29 13 Feb 24
Ajit was awesome, thank you so much all of your help!
Kenny Ries
Kenny Ries
18:41 08 Feb 24
I had a great experience working with Nick from Network Remedy this morning. He was able to get me a new unit up and running within 2 hours time after my laptop went down this morning. Thanks for the help and keep up the great service. I really appreciate it.
William Nixon
William Nixon
14:22 08 Feb 24
Network Remedy, and specifically Vince, have been a game changed for our IT needs. They are not only quick to respond but consistently find the most effective solutions, all while being genuinely nice people to work with.
Anthony Polinski
Anthony Polinski
19:05 06 Feb 24
Victor was very helpful and prompt in providing me a resolution with my problem. Appreciate their help!
Kaitlyn Plum
Kaitlyn Plum
22:34 05 Feb 24
I've worked with Network Remedy for 3 years now, they are always quick to call when I submit a ticket. Vince is who I usually deal with and he's been able to fix every issue I've thrown at him.
Brian Wrenn
Brian Wrenn
20:23 05 Feb 24
Network Remedy is the best!!! I had multiple issues that were way outside my skillset and NR's Mike Chhabra was the person for the job- very professional and was committed to customer service 100%.I am very satisfied and thankful for Network Remedy and their highly skilled staff- Especially Mike!
Jose Diaz
Jose Diaz
17:32 05 Feb 24
Ajit was quick to help me and he solved the problem quickly so I could get back to work. Thank you for your help!
Debra Cruz
Debra Cruz
21:47 02 Feb 24
Nick o
Nick o
18:45 02 Feb 24
Reached out to network rem with a few issues on my computer and had them addressed within 30 minute. Always a fast response time.Thanks Victor
Dean Wilton
Dean Wilton
21:54 01 Feb 24
Great customer service from Gus and Jarod. Appreciate working with them and the NR team.
River Martin
River Martin
17:51 31 Jan 24
Gus has outstanding skills and seamlessly helped get my phone and iPad operating better than before!!
jose campos
jose campos
16:23 30 Jan 24
Nicholas Fotis was amazing! Was super responsive and was able to immediately assist me with my computer problems. Will be going to him every time.
Marquisa Barkley
Marquisa Barkley
14:47 30 Jan 24
We work with Vince. He is always patient and on call when you need him. We cant ask for a better service ! Awesome IT services!
jessie Lim
jessie Lim
20:10 23 Jan 24
Gus of NR is great, super professional and efficient. He went out of his way and helped resolved my issues promptly. Thank you! Great & pleasant experiences.
Tim Merrell
Tim Merrell
00:05 23 Jan 24
Network remedy to the rescue again. Victor responded within minutes and fixed my audio for webex immediately. Super reliable support and very fast service. Thank you!
Matt Kim
Matt Kim
22:10 22 Jan 24
Their team has been very helpful setting up my computer.
Marcie Mitchell
Marcie Mitchell
20:17 22 Jan 24
Very knowledgeable, professional and helpful!!!
Danny Castillo
Danny Castillo
17:28 22 Jan 24
Network Remedy is very quick to respond within minuets every time I have an issue Vince Mehra specifically is very good at what he does and is very helpful every time I need help. I'm very appreciative of all that he does Thank You
Neka Parham
Neka Parham
00:25 19 Jan 24
Mike Chhabra of Network Remedy is great. Whenever I call no matter what it is he is always so friendly and professional. I know that whenever I get him on the line it will be all better. Thank you Mike!
Gloria Chiang
Gloria Chiang
21:13 18 Jan 24
Network Remedy IT is quick to respond to any troubleshooting requests. Their turnaround time is typically less than 24 hours. Thank you NR team! We appreciate you always getting back to us quickly and resolving our issues promptly!
Ray Soriano
Ray Soriano
19:49 18 Jan 24
I'm really glad Network Remedy assigned Sean as the IT for our company. He's very efficient and really goes out of his way to help all staff. He thoroughly explains the issues you're having with your computer which is very helpful for someone like me who is not very tech savvy :-).
Caroline Parrish
Caroline Parrish
18:58 18 Jan 24
Gus was amazing. He helped me with my technical issues and made me happy.
Ana Mendoza
Ana Mendoza
18:46 18 Jan 24
Network Remedy Team are always very resourceful and helpful. Huge thanks to the Naz, for always being so helping with any issues I run into. She has amazing customer service and always works well with my team.
Miti A
Miti A
20:57 17 Jan 24
NazGol, I just wanted to let you know how much I appreciate your expertise. Your knowledge and experience have been invaluable to me and my team. We are grateful for your willingness to share your time and effort as needed. You’re a real asset to our team and company.Your initiative is truly outstanding!
Amy Segura
Amy Segura
00:24 13 Jan 24
Jared was amazing assisting me!
chris sazo
chris sazo
18:55 14 Dec 23
Network Remedy has been so resourceful and helpful! Thanks to the whole team for helping me troubleshoot IT issues I've ran into. Special shoutout to Sean, amazing customer service and helpful!
christina ramirez
christina ramirez
19:05 11 Dec 23
Gus helped me with my printer issue. He was great and helped me get back up and running in no time.
Tatianna Forte
Tatianna Forte
19:28 05 Dec 23
Network Remedy has not only improved our company's relationship with the technology we use, it has completely innovated it. Jared worked with us, looked at our goals and helped us utilize out technology to boost our company's efficiency. Thank you for your hard work!
Lisa Britsch
Lisa Britsch
20:39 04 Dec 23
Network Remedy helped me with transfer my files from my old device to my new one. They greatly helped with my workflow and extended any help I needed. They are also very well dressed! Thank you to Gus!
David Barron
David Barron
22:24 29 Nov 23
Pure wizardry! Thanks for the help, a few seconds with you helped me resolve an issue that was keeping me from working efficiently. I wish I had more thumbs to put up!
katie johnston
katie johnston
19:55 27 Nov 23
Tony was amazing... so helpful and went above and beyond the call of duty for all my needs....
Alana Hood
Alana Hood
18:15 20 Nov 23
I had an excellent experience with Network Remedy. Gus Fotis helped me get my issue resolved in a short amount of time. They are always very professional and responsive to any IT or electronic issues I have. I would highly recommend their IT support to any business looking for quality IT professionals. Thank you for you help Gus Fotis!I had another excellent experience with Network Remedy. Ruben helped get a laptop set up for my department. This was done so quickly and he added all the necessary software to make sure it would be ready in a couple hours! 10/10 service. Thank you for your help Ruben!I have another great experience with Gus Fotis. He helped our team find some missing files that were moved to a different shared folder on accident. We were so worried that these important documents could have been deleted but he came to the rescue and put the files back in the proper place. Great experience. Thank you!
Michal Mugrage
Michal Mugrage
23:58 17 Nov 23
Network remedy provides awesome service - always responsive, always helpful!
Sonia Winland
Sonia Winland
17:42 17 Nov 23
I've been fortunate to collaborate with Network Remedy for quite some time now, and I've got to say, every interaction has been top-notch. Juan, Jared, and Jonathan have consistently brought their A-game—always professional, super helpful, and an absolute joy to work with. If you're on the lookout for stellar IT services, I wouldn't hesitate to recommend them. Huge shoutout to Juan, Jared, and Jonathan for being the ultimate partners that any Internet Provider could ask for!
Tyrell
Tyrell
01:10 07 Nov 23
Nick Fotis came to my home after his shift was over and installed a VPN on my computer. it was the best experience i have ever had, it does not get any better than network remedy!!! He is definetly a life saver.
Douglas Budde
Douglas Budde
20:12 01 Nov 23
We are fortunate to have partnered with Network Remedy as our IT support and service provider. Brian, Sean, Tony, Mike, Vince and Justin, to name a few, are personable and dedicated industry professionals with depth of knowledge, customer focus and a desire to exceed expectations every time. Pride in their work is evident and they see to it that the particular needs of our company and employees are understood and met completely – no loose ends or excuses. Network Remedy continues to be a valued asset to our organization and I wholeheartedly recommend their services.
Idrees Samandari
Idrees Samandari
22:14 17 Oct 23
Excellent service.
Kim Chau
Kim Chau
18:55 11 Oct 23
The IT support team is amazing. In particular, Sean Singh works fast and professional. As a loyal customer, I am very satisfied with the service.
Jose Torres
Jose Torres
20:08 10 Oct 23
Tony Villalobos is amazing when it comes to setting up your computer and making run faster if it the computer has a 3D software CAD
shelly altamirano
shelly altamirano
15:23 29 Sep 23
Gus is amazing.... Thank you so much for all your help.
Samantha Dally
Samantha Dally
19:12 28 Sep 23
Whenever I have any issue with opening a pbix file or need access to a new program or my computer screen is black, Jared is always available to help me solve the issue within just a few steps. Thanks so much for always dropping what you're doing to assist me with a smile.
Michelle Silva
Michelle Silva
23:34 27 Sep 23
Gus is great and was very thorough!
Pamela Luna
Pamela Luna
18:49 07 Sep 23
Gus Fotis and Jared Gardner are extremely helpful when any problem arises. I was having a technical difficulty this morning and they were able to solve my problem and guide me through the process with patience.
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FAQ

Periodic hardware failures and new or updated software are common. Although not considered maintenance, we include handling these situations alongside general maintenance, and they are included in our services.

It's important that you report any issues as soon as possible so we can help resolve them. You can either report them yourself or have your employees reach out to us directly. Either way, we'll be able to help resolve the issue quickly and efficiently. You'll never have to worry about hidden fees or unexpected charges with us.

We pride ourselves on providing excellent customer service to all industries. When you call us, you can expect a rapid, courteous response from a real person. We understand how important it is to be able to speak to someone directly when you have questions or concerns, and we will do everything we can to address your needs.

We provide support for any number of users. Our IT staff is certified in a variety of industry-leading technologies. This allows us to offer our clients a wide range of services and support. We are committed to providing our clients with the best possible service and support.

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Get in touch with us

Don’t Settle For Less Get More From Your IT Partner

Call our business managed IT services department directly at (855) 736-3395 or simply fill out this form and we will get in touch with you to set up a getting-to-know-you introductory phone call.

Google Rating
5.0
Based on 83 reviews
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Our Location

3150 De La Cruz Blvd # 202, Santa Clara, CA 95054

Contact