Managed IT

Network Remedy delivers customized tech solutions and reliable support, so you can focus on what matters most—growing your business.

Managed IT Services in Santa Clara, CA

At Network Remedy, we've designed our managed services offerings to give businesses like yours everything it needs to mount its own in-house IT department - all at a fraction of the cost and with absolutely none of the headaches that normally come with it. Everything you require to leverage modern technology to your advantage - from help desk support, to vendor management, to backups, disaster recovery - is all provided with a fixed, predictable monthly cost.

Likewise, you also have to consider that we're better than an in-house department in a lot of ways. It's a luxury we have that they don't. We don't take sick days. We never give our two weeks notice, telling you we're leaving for someone else. You'll never scramble to replace us, you won't get hit with hidden fees - truly, you'd be hard-pressed to find a better everyday support solution for your business.

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Why Managed Services?

Our Managed IT Services give you the technology support you need – no headaches, no hassles, no hidden costs.
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Let us do the routine (read: mundane) tasks that are too important for your actual employees. Let them focus on what matters most to your business. We'll take care of the rest.

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Stop worrying about software updates, patches and security fixes. That's what we're here for.

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Hate trying to make sense of multiple vendor contracts and ongoing relationships? Perfect - we'll take care of that, too, so that everything "just works" the way it's supposed to.

Managed Services program

Here’s a quick overview of what’s included in our Managed Services program:

Exceptional Service

Transparent Pricing

24/7 Support

Proven Approach

Risk Prevention

Results-Driven

Tailored Solutions

Long-Term Partnership

The Network Remedy IT Help Desk

One minute, you’re working hard on a critical project for an important client. The next, you’re locked out of your system or dealing with email issues. Maybe you’re checking on your team’s progress but hit software problems you can’t resolve.

Our IT Help Desk resolves issues that hold you back, so you can focus on moving forward.

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Access a dedicated team of experts available 24/7/365 for issues big or small.

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Get support via email, chat, phone, or in-person—whenever and wherever you need us."

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Cybersecurity

IT security isn’t a one-time task. The threat landscape is constantly evolving, so staying ahead of those who want to harm you and your team is crucial.

At Network Remedy, we help you stay ahead by handling important (but time-consuming) tasks like:

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Filtering Web content, reviewing rules and performing updates on your firewall.

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Patching vulnerabilities quickly after they’re discovered.

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Updating software to the latest versions instantly.

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Techniques like deep user access controls and two-factor authentication.

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Employee security training and best practices.

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Cybersecurity policy development.

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Cyberliability insurance assistance.

Network Monitoring and Management

Whether your network is physical, cloud-based, or hybrid, your IT infrastructure needs to be streamlined. Remote Monitoring and Management (RMM) software ensures this by tracking device performance and scanning logs, even after hours.

It sends real-time data to trigger alerts for over 2,400 potential issues, allowing us to resolve problems before they impact your business.

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Real-time monitoring gives us full visibility of your network and devices.

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Performance reports ensure constant accountability.

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Potential issues are flagged and addressed before they impact your network.

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Automated backups ensure quick recovery during outages.

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Our Help Desk can remotely resolve problems, often before you notice.

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Backup and Disaster Recovery Services

Disasters come in many forms—cyberattacks, fires, storms, or even human error, which accounts for 58% of data loss. Any of these could cripple your business, so it’s crucial to be prepared for anything.

Our backup, disaster recovery, and business continuity services ensure your business quickly bounces back from any event, offering lasting protection against threats like:

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Natural disasters (like extreme weather).

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Hardware failures.

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Cyber attacks (like ransomware or malware).

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Cybersecurity policy development.

Vendor Management

Managing technology vendors can be time-consuming. At Network Remedy, we act as your single point of contact, leveraging our vendor relationships to secure better deals and pricing for your business.

Looking to improve your Internet, phones, CCTV, alarms, or network wiring? We’re ready to be the partner you can count on.

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Have a single point of contact for anything IT related.

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Allow our team to help negotiate better rates for your services.

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Ensure you have the right technology stack to help you reach your business goals.

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CTO and Strategic IT Consulting

IT should drive revenue, but it requires the right strategy. Our outsourced CTO services guide your IT strategy, optimize technology use, and protect your competitive edge.

As your business evolves, your IT should too. Network Remedy delivers initiatives to drive efficiency and boost productivity.

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Strategic consulting is central to our service, not an extra.

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Collaborate with IT experts with 20+ years of experience.

Work-from-Home Support

Your team needs to work anywhere, anytime, on any device—without compromising security.

Our Mobile Device Management service provides a simple cloud platform to securely manage all mobile devices, ensuring fast and efficient access to critical corporate data.

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Track productivity and enhance collaboration, no matter where your team works.

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Gain peace of mind with comprehensive security, asset management, and policy enforcement.

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Let’s Take Your Business to the Next Level

We promise no hidden fees and won’t push unnecessary trends—just reliable IT support that enhances your technology better than an internal team could.

So are managed services right for your business?
It's very possible - and we want to find out.

Get in touch with us

Don’t Settle For Less Get More From Your IT Partner

Call our business managed IT services department directly at (855) 736-3395 or simply fill out this form and we will get in touch with you to set up a getting-to-know-you introductory phone call.

Google Rating
5.0
Based on 83 reviews
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Our Location

3150 De La Cruz Blvd # 202, Santa Clara, CA 95054

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